Privacy Policy Last Updated: July 31, 2025 

This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or use our services (collectively, the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our Service, you agree to the practices described in this Privacy Policy. 

1. What Personal Information We Collect We collect various types of personal information to provide and improve our Service. This may include: 

-Contact Information: Such as your name, email address, phone number, and mailing address, which you provide when registering for an account, subscribing to newsletters, or contacting us for support. 

-Account Information: Username, password, and other credentials used to access our Service. 

-Usage Data: Information about how you interact with our Service, including IP address, browser type, device identifiers, pages visited, time and date of visits, and referral sources. 

-Payment Information: If you make purchases, we collect billing details such as credit card numbers, expiration dates, and billing addresses (processed through secure third-party payment processors). 

-Communication Data: Any information you provide in emails, chats, or forms, including feedback or inquiries. 

-Location Data: Approximate location based on IP address or, with your consent, precise location from your device. 

-SMS-Related Information: If you opt in to receive SMS notifications or messages, we collect your phone number and consent records. We may also collect non-personal information, such as aggregated usage statistics, which does not identify you individually. 

2. How We Use Your Personal Information We use the personal information we collect for the following purposes: 

-To Provide and Maintain the Service: Including account creation, authentication, and delivering content or features you request. 

-To Communicate with You: Sending service-related updates, newsletters, marketing materials (with your consent where required), or responses to your inquiries. 

-To Process Transactions: Handling payments and fulfilling orders. 

-To Improve and Personalize the Service: Analyzing usage patterns to enhance functionality, troubleshoot issues, and tailor content to your preferences. 

-To Ensure Security and Compliance: Detecting and preventing fraud, abuse, or violations of our terms, and complying with legal obligations. 

-For SMS Notifications: If you consent to receive SMS messages, we use your phone number to send alerts, promotions, or other communications you have opted into. 

-For Analytics and Research: Generating insights to improve our Service, such as through aggregated data analysis. We only use your information in ways that are compatible with the purposes for which it was collected or as otherwise authorized by you. 

3. Who We Share Your Personal Information With: We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances: 

-Service Providers: With trusted third-party vendors who assist us in operating the Service, such as hosting providers, payment processors, analytics tools, and customer support platforms. These providers are contractually obligated to use your information only for the services they provide to us and to maintain its confidentiality. 

-Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to similar privacy protections. 

-Legal Requirements: When required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or safety, or that of our users or others. 

-With Your Consent: In any other situation where we have obtained your explicit permission. 

**Important Note on SMS Consent**: 

SMS consent is not shared with third parties or affiliates. Your opt-in to receive SMS messages is used solely by us and is not transferred, sold, or otherwise provided to any external entities. 

no mobile opt-in data will be shared with third parties or affiliates

4. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. 

5. Your Rights and Choices You have certain rights regarding your personal information, including: - Accessing, updating, or deleting your information. - Opting out of marketing communications or SMS notifications at any time. - Withdrawing consent where applicable. To exercise these rights, contact us at the details provided below. We may require verification of your identity before processing requests. 

6. Children's Privacy Our Service is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it. 

7. International Transfers Your information may be processed in countries outside your own, where privacy laws may differ. By using our Service, you consent to such transfers. 

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy. 

9. Contact Us If you have questions about this Privacy Policy or our practices, please contact us at: - Email: admin+privacy@staterebate.help - Mailing Address: Home Energy Loss Prevention LLC, 2 W Washington Street, Ste 200, Greenville SC 29601 

Thank you for trusting us with your information.